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Responsible Gambling at Vegas Hero

At Vegas Hero, we believe that gambling should always remain an enjoyable form of entertainment. We are committed to promoting responsible gambling and providing our players with the tools and resources they need to stay in control of their gaming experience.

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Our Commitment to Player Safety

We take responsible gambling seriously and have implemented a range of measures to help protect our players. Our goal is to create a safe and fair environment where everyone can enjoy their time without negative consequences.

Tools Available to Players

Vegas Hero offers several self-management tools that allow you to control your gambling activity:

  • Deposit limits (daily, weekly, or monthly)
  • Session time limits and reminders
  • Loss limits to manage spending
  • Wagering limits
  • Cool-off periods for short breaks
  • Self-exclusion for longer periods
  • Account closure options

These tools can be accessed through your account settings at any time. Changes to decrease limits take effect immediately, while increases are subject to a waiting period.

Recognising Problem Gambling

It is important to be aware of warning signs that gambling may be becoming a problem. Ask yourself the following questions:

  • Do you spend more money or time gambling than you intended?
  • Do you chase losses by continuing to play?
  • Have you borrowed money or sold possessions to fund gambling?
  • Has gambling affected your relationships or work?
  • Do you feel anxious, stressed, or irritable when not gambling?
  • Do you gamble to escape problems or relieve negative feelings?

If you answered yes to any of these questions, we encourage you to seek support.

Tips for Staying in Control

  • Set a budget before you start playing and stick to it
  • Never gamble with money you cannot afford to lose
  • Take regular breaks during gaming sessions
  • Do not gamble when under the influence of alcohol or drugs
  • Keep track of the time and money you spend
  • Treat gambling as entertainment, not a source of income

Underage Gambling Prevention

Vegas Hero strictly prohibits underage gambling. You must be at least 18 years old to create an account and play on our platform. We carry out age verification checks during the registration process and may request additional documentation to confirm your identity and age.

We encourage parents and guardians to use filtering software to prevent minors from accessing gambling websites.

Support Organisations

If you or someone you know is struggling with problem gambling, the following organisations offer free and confidential support:

GamCare Counselling and support services
Gamblers Anonymous Peer support groups
GamStop Self-exclusion scheme
Gambling Therapy Online support and advice

Contact Us

If you need assistance with any responsible gambling tools or have concerns about your gaming habits, our customer support team is available to help. Do not hesitate to reach out at any time. Your well-being is our priority.